You will find this option in the WhatsApp settings on your phone, under the “WhatsApp Web” menu. To connect, open “Dual Messenger for WhatsApp WA” and you will see a QR code, just “scan” this code with WhatsApp on your phone and you will be logged in. Like the web version of WhatsApp, Dual Messenger for WhatsApp WA is an extension of your phone that simply reflects your conversations and messages as they are on your phone device, meaning all your messages remain initially saved on your phone. Check if WhatsApp still says the file format is not supported.Dual Messenger for WhatsApp WA – You can use WhatsApp on your iPad with this app, and you can also have 2 WhatsApp numbers on your iPhone or one account on two devices if you like. In this case, you only have two main choices: format the SD card and erase all the content, or get a new SD card. Not being able to send or receive files via WhatsApp may indicate your SD card is corrupted. Restart your phone after updating the WhatsApp app.
If there’s an Update button next to the app, tap it. Open the Play Store app and search for WhatsApp. If you’re running an outdated WhatsApp version, the list of potential glitches and errors is endless. And set your phone to configure time zone information automatically. If your date and time settings are not correct, your terminal won’t connect to WhatsApp’s servers and download the files your contacts sent you. When you try to send it again via WhatsApp, make sure to navigate to the new file location. For example, if the problematic file is an image or video, open the Gallery and create a new album. In other words, copy the file and then save it somewhere else on your phone.
One quick workaround to get rid of this error is to simply change the location of the problematic file. In other words, if your device does not have the necessary codecs, you won’t be able to open that file or send it to another person.
On the other hand, whether or not you can send and open certain types of files also depends on your terminal. However, WhatsApp does support MP4, MOV, and MKV files. For example, the platform does not support AVI video files. There are certain file formats that WhatsApp does not currently support. Fix WhatsApp File Not Supported Errors Check the File Format
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